About CleanExpert
Right Tools, Right Technique
Established: 08 / July / 2019
Main Service: Professional Upholstery Cleaning
(Mattress, Sofa, Car Cushion)
Based: Kajang
Service Coverage: Spans Across Klang Valley
Right Tools, Right Technique
CleanExpert is founded on the belief that everyone deserves a satisfying upholstery cleaning service. We recognize your concern for your health and hygiene, and we share the same commitment. However, using the wrong method can worsen conditions. This is why we invest most of our time and effort in delving deeply into the science of cleaning. Through this, we can guarantee your satisfaction, thanks to our expertise and experience. Moreover, we are highly dedicated to ensuring that our services are safe for your furniture and items. This commitment is encapsulated in CleanExpert – Right Tools, Right Technique.
Our Mission
- To deliver professional upholstery cleaning services that are both satisfying and safe.
- To give highest commitment toward appointment made.
- To ensure our platform is safe and easy to deal with.
- To keep learning and exploring about science in cleaning.
- To ensure our customer service is highly knowledge personnel to convey our service description to the customer.
Our Mission
Our Vission
We aim to be the one-stop centre for all specialized cleaning needs in Klang Valley by year of 2025.
At CleanExpert, we have implemented a 20% Deposit policy to confirm and secure your slot for cleaning services. This measure ensures that we deal only with serious customers and enables a smooth cleaning process. Since the policy’s implementation in January 2022, we have observed a significant reduction in the cancellation rate, dropping from 40% to an impressive 1%.
We understand that the requirement for a deposit might raise concerns, given the prevalence of scammers in the cleaning service industry. However, we want to assure our new customers that our approach is rooted in transparency and accountability. To address any reservations you may have, here are some important facts that should convince you to proceed with your booking:
Proven track record: We have served over 3000+ satisfied customers, many of whom have become regular clients.
Refund and Cancellation Policy: We have a clearly defined policy to address any unforeseen circumstances, and you can read more about it here.
Experienced: We have been in business for 4 years already. We’ve gathered a lot of customer and crew feedback to ensure we deliver only good service to our customers.
Our commitment to providing a reliable and top-notch cleaning service drives us to maintain strict payment policies. Rest assured that by proceeding with the deposit, you are securing a dedicated slot and ensuring a hassle-free and efficient cleaning experience. We look forward to serving you and making your home spotlessly clean and comfortable.
1. Business Registered SSM
We have been registered with Suruhanjaya Syarikat Malaysia (SSM) since 08/July/2019, with the registration number IP0591237-W. Our registered address is our Training Center. The registration is valid until 19/November/2024.
2. Official Website Registered With MYNIC
Our website, www.cleanexpert.my, is registered with MYNIC, which operates under the Ministry of Communication and Multimedia Malaysia (KKMM). You can find more information about our website by visiting MYNIC’s website at https://mynic.my/whois. Please enter the domain name “cleanexpert.my” without any prefixes such as “www” or “https://” on the MYNIC website.
3. Scam Checking Tools
For scam verification, please visit the website at https://semakmule.rmp.gov.my. Please note that we only communicate with our customers through WhatsApp. Our official phone number is <0165758035>, and we request that all payments be made via Direct Bank Transfer to the following bank account <CIMB: 8605750208>. You can verify these details using the SEMAKMULE service.